Carrier reviews Ogurtsov D.O.

Carrier reviews Ogurtsov D.O.

Ogurtsov D.O. Ukraine

Rating 4,1 Vehicle 4,0 Service staff 4,2 Price and quality 4,1 Feedbacks: 162 Buses: 4 Routes: 43

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GAVRIEL YONATAN smolyar

30.09.2025

we did two reservation , the first for 10 persons , and another one for 2 persons more. when the bus arrived the ressponsible woman showed us that the 4 last names in the first order wasnt in her list, and they stayed on the road in the middle of the night. we had ordered taxi that coust 500$. the names is 2persons from LEVI family and 2 VAKNIN family. we expecting for comppensation at least of 500$ before we transpporing this case to a lawyer. thank you for the fast answer..

3,0
Uman' - Chernivtsi

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INFOBUS Administrator of the

30.09.2025

Good day!

In order for us to submit a request to the carrier regarding compensation and refund, please send a more detailed description of the situation to our email pr@infobus.eu. Kindly indicate which passengers were missing from the list and attach a scan or photo of the taxi receipt.

We look forward to your message and will do everything possible to resolve the situation.

Best regards, INFOBUS!